Ryan, a Cisco seller had no direct access to consumer insights and reports in one place. Data on installed base was impossible to dig out. Over half of all data was wasted as it was siloed, inaccurate, outdated or misplaced. The usable portion was spread between systems, software and databases.
Creating an auto quote campaign was cumbersome. Ryan wanted a better way to automate and expedite sales.
Ryan and his team were wasting up to 2 days manually combining through Excel spreadsheets for opportunities – eventually giving up in frustration.
Lack of early insights on potential recurring revenue opportunities along with complex processes led to loss of business for Ryan.
Apart from being visually appealing, the donut chart satisfies the “at a glance” requirement of data visualisation better. Ryan, who is pressed for time can now easily understand and absorb data quickly.
Created a color palette of 3, 6, 9 colors cascading from darkest, medium to light. Colors chosen in the palette are visually distinct.
To view patterns of connectivity and correlations through visuals, the Node mapping chart was the right choice.
It provided a complete bird's eye view of the system being visualized and at the same time allowed the viewer to interact as well as see the relation between certain nodes in the visualization.
Based on his needs, Ryan can save a view as Bookmark, make it public or share with team to collaborate. Bookmarks create an easy way to get directly to data in CR at customer and regional levels too.
We wanted to create a seamless experience for sellers like Ryan, making it easy for collaboration and decision making.
Cisco Ready - Connected Experience
Ryan can filter customer opportunities and create
customised KPIs based on his needs.
Cisco Ready - Qualifications & Collaboration
Ryan can scroll through millions and with speed owing
to web feature rich BI tool ag-Grid.
Ryan gets a complete and accurate view of assets of customers,
pricing and Total Cost of Ownership (TCO).