Combine storytelling and visualization
Create a holistic view of customer experience, unify fragmented efforts, identify points of friction, and highlight opportunities for improvement.
Following a definitive framework that solves the who, what, where, when, how along with lessons learnt provides a good head-start at better understanding the journey as users engage with your company, brand, products, partners, and people.
A Journey Map helps businesses identify and strategize for key moments in the product, experience, or service and powers a better human centered approach to the business problem.
Turn journey map insights into action and experiences
- Align CX vision across different product teams
- Fill the gap between CX strategy and results
- Create new products or services for existing or new markets
Trusted by hundreds of Enterprises and Startups
The journey mapping session with Intelligaia provided a multi-layered understanding of user insights and how they make choices in a contextual setting. It helped us better visualize which aspects of the business to focus on.”~ Principal Architect at Cisco
Intelligaia has provided touch driven applications for TouchSmart environment right from its conceptualization. They have given quality products with complete user satisfaction that are being shipped as built-in applications of TouchSmart systems.”~ Product Team HP
From Hardware, Software to Services, now we are able to provide a complete portfolio view to the business. This is the best Data & Analytics team Cisco ever had in its history! Everyone should be proud of our achievement.”~ Director Fortune 100 Company
We want to thank you for the incredible job you did on our clickable prototype. The conference was a success and we were able to share with several strong prospects.”~ Product Management Team 4R Systems
Thank you for the super-star efforts. You have directly delivered incremental, measurable and significant value to the enterprise. This is the best Data & Analytics team Cisco ever had in its history!”~ Data and Analytics Team Cisco
We are now able to scale & target 5x more EA prospects with this capability.We truly believe this platform is a game changer and is now a key accelerator for our business to make a shift to recurring revenue & to enable lifecycle relationships with our customers.”~ Enterprise Agreement Team Cisco