Website Privacy Policy

At Intelligaia, we value your privacy and are committed to protecting your personal data. The purpose of this policy is to provide you with information about how and why Intelligaia North America collects and processes your personal data when you visit this website (regardless of where you visit it from) and/or when you sign up for our e-books, subscribe to any of our published whitepapers, inquire about our services, take part in a survey or otherwise interact with us through this website.

This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

  1. WHO WE ARE
  2. THE PERSONAL DATA WE COLLECT ABOUT YOU
  3. HOW WE COLLECT YOUR PERSONAL DATA
  4. HOW WE USE YOUR PERSONAL DATA
  5. INTERNATIONAL TRANSFERS
  6. DATA SECURITY
  7. HOW LONG WE RETAIN YOUR PERSONAL DATA FOR
  8. YOUR LEGAL RIGHTS
  9. GLOSSARY
1. WHO WE ARE

Intelligaia North America or Intelligaia “we”, “us” or “our” here, we are referring to the relevant company in the Intelligaia Group responsible for processing your data.

CONTACT DETAILS

Our full details are:

Full name of legal entity: Intelligaia

Email address: contact@intelligaia.com

Compliance hotline: +1-669-900-5139

Postal address of data protection officer: RESEARCH TRIANGLE PARK, NC 800, Park Offices Drive, Suite 406, Research Triangle Park, NC 27709 US

If you are a European Union citizen you have the right to make a complaint at any time to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. In the UK the supervisory authority is the Information Commissioner’s Office (ICO) https://ico.org.uk/. We would, however, appreciate the chance to deal with your concerns before you approach the ICO or your local supervisory authority so please contact us in the first instance.

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data means any data or information about an individual from which that person can be identified. It does not include data where your identity has been removed (anonymous data).

We may collect, use, store, and transfer different types of personal data about you which we have grouped together as follows:

We may use the above personal data to form a view on what we think you may want or need, or what may be of interest to you.

You will receive marketing communications from us if you have requested information from us or purchased services from us or if you have provided us with your details when you entered a survey or registered for an event or a promotion, and, in each case, you have not opted out of receiving that marketing.

You can tell us not to contact you with marketing communications either at the point such information is collected or by following the unsubscribe instructions in any communication sent to you. You can also exercise this right at any time by contacting us using the contact details at the end of this Privacy Policy.

Please note that where you opt out of receiving marketing messages, this will not delete other personal data we hold on you.

We do not collect any special categories of personal data about you (this mean details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic, and biometric data or any information about criminal convictions and offences).

Please note that we will get your express opt-in consent before we share your personal data with any company outside Intelligaia for marketing purposes.

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you, including through:

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at contact@Intelligaia.com.

Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

5. INTERNATIONAL TRANSFERS

We are a global enterprise with operations in countries around the world.

Intelligaia has implemented global privacy practices for processing personal data protected under various data protection laws. Intelligaia transfers personal data between the countries in which we operate in accordance with the standards and conditions of applicable data privacy laws, including standards and conditions related to security and processing.

If you reside outside of the European Economic Area (EEA) or Switzerland, by providing your personal data, you consent to the sharing of your personal data as described above and any resulting cross-border transfers.

Transferring data between internal third parties or to external third parties may involve transferring your data outside the EEA or Switzerland.

Whenever we transfer your personal data out of the EEA, whether to Intelligaia Group companies or to external third parties, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

6. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Collection of information by third party sites

Like many other commercial websites, our site contains links to other sites whose information collection practices may be different than ours. Users should consult the other sites’ privacy policies, as we do not have any control over any information that may be submitted to, or collected by, such third parties.

Although we employ security measures to prevent unauthorized access to information we collect online, we cannot guarantee the privacy of personal data you transmit over the web, or that may be collected in transit by third parties, including any consultants that provide services to us.

7. HOW LONG WE RETAIN YOUR PERSONAL DATA FOR

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Under certain circumstances, and depending on your location you have rights under applicable data protection laws in relation to your personal data. The following descriptions provides you with more information about these rights if you are a European Union citizen which Intelligaia will respect regardless of where you visit this website from:

Request access to your personal data

This right enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing such personal data. In order to comply with your request, we may ask you to verify your identity.

Request correction of your personal data

This right enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data that you provide to us.

Request erasure of your personal data

This right enables you to ask us to delete or remove personal data where there is no good reason for us to continue processing it or where applicable law requires erasure. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data

If there is something about your particular circumstance that makes you want to object to processing on this ground as you feel it adversely affects your fundamental rights and freedoms please contact us. In some instances, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing your personal data

This right enables you to ask us to suspend the processing of your personal data in the following scenarios:

Request transfer of your personal data

We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Right to withdraw consent

You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us

Process for responding

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Revisions to this Privacy Policy

We may periodically update this Policy to comply with privacy regulations, describe new website features, products or services we offer, and how it may affect our use of information about you.

9. GLOSSARY OF TERMS USED IN THIS PRIVACY POLICY

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Internal third parties mean other companies in the Intelligaia Group acting as joint controllers or processors and who provide IT and system administration services, undertake leadership reporting, and/or provide services as part of the processing of the personal data described in this privacy policy.

External third parties means:

This policy was last updated on July 1, 2020.

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