Running and facilitating smooth Remote Design Sprints
When we put together quality Design Sprint workshops, effective facilitation, advanced technology and the right amount of creativity, what we get as a result is a successful Remote Design Sprint.
Design Sprint is essentially done in-person, but it is imperative for all of us to progress according to the prevailing outside circumstances.
Our team has curated a four-week Remote Design Sprint in a manner that it pulls in the quality of an in-person Design Sprint while focusing on the effectiveness of its results.
With the plethora of tools and softwares we have at our disposal, the idea of a Remote Design Sprint brings along ample benefits that surely cannot be overlooked.
A major difference between Remote Design Sprint and in-person sprint in terms of content is that in-person is centred around one or max upto two weeks while Remote Design Sprint having more accessibility across countries and time-zones can be extended across 4 weeks allowing you a full-fledged experience of the sprint.
As with every other thing under the sun, Remote Design Sprint too comes with challenges.
If we look at it, we always prefer meeting or working with someone in-person because it makes communication easier and clearer as it creates a certain atmosphere around the room, and you are always aware how the other person receives your ideas. However, we cannot ignore the advancement of technology and how life-like the virtual world has turned into.
|It removes all the logistical complications. No matter where you are, you can participate in the sprint.|
A major highlight of the remote workshopping isyou get to work with varied teams and not just the one present in the local office. This brings great value to the sprint process.
Remote Design Sprint is much more accessible as you don’t have to push away your daily tasks/work or keep your days blocked for workshops. It is much easier to fit it into your schedules.
It cuts out a lot of effort, time and cost involved in movement between workshops and entire logistics struggle which otherwise is integral to an in-person sprint.
A workshop which is not essentially a part of the sprint but we consider it an integral component of Remote Design Sprint as it allows you to understand the process and quality of work. The idea behind is to provide you an experience of remote workshops to acquaint you with the working process.
Arranging a Scoping Workshop
Scoping Workshop is a trailer for remote workshopping. This mini workshop is only an hour long but replete with rich experience. An online meeting for questions is arranged where you meet with us remotely. It creates an atmosphere of a live Google doc, where your every question is immediately answered.
It begins with the overview of business, understanding value of the product, challenges involved and finally creative ideas are collected by voting exercise.
At the end, outputs are shared with you in the form of pdf for your future reference.
The first ten minutes concentrate on the challenges faced by your business . We’ll be taking down notes live and categorizing as you talk. It pulls you into the process and makes you comfortable with the whole workshopping idea.
Getting into action
We run an exercise to comprehend the value that you offer to your customers. It s divided into three sections, each being 5 minutes long. This time you are the one writing and answering our questions. Almost like a rapid fire it requires an unhindered flow of your thoughts.
An essential part of a group discussion, it showcases and brings forth ideas that are most liked and agreed upon.
It narrows down the entire discussion in fewer points. This seven-minute session is creatively built. Voting is conducted with almost a treasure hunt-like engaging experience where you vote for the best-selling ideas according to you.
Our work begins
Your work ends here. Our team starts to map a journey based on the information gathered in the scoping workshop.
We highlight points where major investment is likely to go and the most valuable features on the journey.
Scoping Workshop gives you a taste of the Design Sprint and shows you what to expect from the entire sprint process.
It encapsulates the experience of remote workshopping, thereby, providing a clear picture to the client.
With this you get a better grip on the remote workshop concept, helping you prepare yourself for the sprint.
Different weeks in the sprint are a complete package worth your time and investment.
Onboarding, research and setting-up.
Dedicated to focusing on solutions.
We iterate on the results.
Handing over the project to you with further journey mapped for you.
The first week is the foundation of the Design Sprint. We plan as such that it is smooth and easy for you to adapt to a remote working environment.
This is the time to get to know about:
Once you are familiar with the concept of Design Sprint, we step forward and dive a little deeper into the concept
Providing you with some material to immediately respond to and interact with in order to familiarise the workings of Remote Design Sprint.
It involves interviewing people and sending out questionnaires/surveys which allow us to begin the recruitment process for user testers a lot sooner which eventually helps in the process of prototyping
Keep the momentum and build the whole product
There are various tools that are used in the Design Sprint and we make sure that you are comfortable using them to avoid any disturbances during the week.
We conduct a warm up exercise beforehand, either over a group video call or through an elaborate email explaining the working of tools.
It also involves short exercises where we’ll get to know your approach better.
For the first remote workshop, there are certain exercises we prepare that allow you to step into the design sprint process comfortably.
Proceeding to the sprint, we have the following activities in the first week:
First week gives us a big picture.
It incorporates heavy research that helps in the sprint process throughout and majorly introduces us to the challenges.
The second week is focused on action. Here we implement the research work and gather ideas for prototyping.
It begins with:
Since we have the concept ready for the prototype, we now proceed to User Test Flows.
These are very similar to in-person workshops. We explain the exercise and provide everyone their working area where we can give our six steps for User Test Flow based on the chosen concept.
Again, after voting, we choose one User Test Flow that is to be followed for the prototype.
This week’s energy significantly lies in the Decision workshop.
To begin with, here we walk through the concepts and remind everyone of design sprint questions for the prototype.
|Interestingly, storyboarding is faster in remote workshop. We introduce our designers to you who will be drawing quick wireframes as we begin to discuss.|
With this we have a skeleton prototype based on which the designers will further design a high fidelity interactive prototype.
Later we embed the prototype on the board where everyone can view it easily. Then we run user interviews where a user is asked a question on every screen specifically accompanied with general questions on prototype.
They are also asked to rate the prototype on a scale from 1 to 10 which helps us gather generous feedback.
A sprint is really great because it doesn’t involve months of research. Instead, you have an idea and test that out quickly whether it works or not.
But because of that chances are that after one sprint the feedback that you get can be opposing. This is where Iteration Week comes to rescue.
First week is like throwing darts blindly. With the iteration sprint results are much better.
|In week 2 we begin to understand the target and start incorporating critical feedback.|
By the end of week 3, most of the feedback turns positive. Now you can actually see the product, your idea i.e., solution to your problem.
Now we have the feedback from user testing.
We start with the prototype walkthrough. We present the prototype because it's a very visual and concrete way to go through the feedback.
The user researcher walks everyone through the prototype explaining how users reacted to different features.
During this everyone takes down notes on what worked well and what didn’t because it’s important to know which parts of the prototype resonated whereas the not so favorable parts can then be tackled and provided solutions for in the workshop.
We focus on the challenges here and we highlight top voted challenges.
Following this, we come up with a new set of sprint questions that would be dealt with throughout the week giving us a new checkpoint with long-term goals and new iteration questions.
What follows is a new set of concept sketching and solution sketching. Like in week 2, it begins with note taking, doodling and finally the actual solution sketching. Therefore, coming up with an improved concept this time.
Then again, a voting round to vote on the concept is conducted. Lastly, we do the User Test Flow. By the end of this week we will have created a new set of solutions handling the feedback that came up in the first workshop.
We then go on to prototype the new solutions and do another round of user testing.
Handover is done to give the client an easier transition back to their day-to-day workflow. It starts with summarising the user feedback gathered in week 3.
Then just like week 3, we give you a walkthrough of our prototype as we note down opportunities and challenges that can be spotted.
Then you are asked to vote on different challenges which leads us to open questions. Now, instead of going into concept sketching or solution sketching, everyone is asked to deliver solutions on the top voted questions.
As we now have the solutions, we put the best solutions on an effort-impact scale. This scale categorises and organises what solution should be given priority over others.
The whole idea behind is that you are not left with big open questions that you cannot tackle.
This leads us to create a roadmap which is further one level ahead. Now we try to build a plan for the next few months for the solutions to be realised. This makes things easier for you as you’d be leaving the sprint with a plan in hand.
Contents in the executive summary:
Moreover, with the end of Week 4, we provide you an executive summary for you to take the results and use them internally.This would assist you in framing plans around the project for your teams.
|The 1st week is onboarding and setting up. This includes a large amount of internal work: drafting maps, sprint questions, workshop preparation, research. The week culminates in the alignment workshop.|
|The 2nd week is about solution and decision. It goes a long way from prototyping to user testing.|
The 3rd week is the Iteration Week. Here we take up critical feedback from the first week and carry out another round of solutions and concepts. We add the same to the prototype and tweak it followed by another round of user interviews.
|The 4th week is called the Handover Workshop. Interestingly, it is not done in an ‘in-person’ Design Sprint. With remote workshops we have easy accessibility which makes it easier to have a Handover Workshop.|
Here, we work with you to decide what the next steps should be. We create a 7 minute video of the best parts of user interviews and we finalise our report concluding with a handover call with the client.
Interestingly, even in in-person workshops, there’s a lot that is done remotely.
From collaborating on Figma for prototyping to conducting research interviews with stakeholders and user testing all is done remotely majority of the time.
We all are accustomed to it which makes running Remote Design Sprint workshops easier and convenient.
Envision and explore possible futures and define and de-risk the path to get there.
Our MVP in a Week Workshop is a 5 Day process to turn your idea into a clickable prototype that people can test.
It is implemented following the Design Sprint method and is suitable for early stage product development.
Instead of spending months developing a product without knowing whether the end user will like it or not, using MVP we can together create a testable product that answers certain critical business questions using the least possible resource.
Do you want to learn more about the Design Sprint for MVP?
We welcome your questions throughout, and all your problems are given due attention during the sprint period. In case you want to discuss or have any queries, contact us to level up your product development game!
Let's start workshopping!