Design Workshops

Your Business Context And Design Needs.

Pick A Design Workshop


MVP in a Week Design Workshop

Quickly test the viability of an idea, validate the concept, and gather feedback from potential customers in just a few days. Useful for New Product Development, Digital Transformation, Startup Validation, Market Entry, Customer Engagement and more.

Workshop Format
Duration: 5 Days
Your Team: 3-5 People

Starts from $17K


Unlock the power of customer insights to drive product success

Understand your customers deeper to create a more human-centered experience for them.

Business scenarios

  1. Understand Customer Market Segmentation 
  2. Align User goals with the product goals 
  3. Foundation for Goal-Directed Design  

Workshop Format
Duration: 2 - 4 Hours for each persona
Your Team: 2 - 3 People
Virtual/Online and Real-time, or In-person


Jobs-to-be-Done Workshop

The workshop offers a unique lens to view the people you serve. The fundamental reason people buy products or services is to get the job done.

The Jobs-to-be-Done (JTBD) framework is a powerful tool used to design effective products and services that meet customers' needs. In this workshop, you will learn how to apply JTBD to your design process, enabling you to create products that truly serve your customers. Our expert instructors will guide you through the process of discovering your customers' JTBD, prioritizing opportunities, and generating insights that lead to successful product outcomes. By the end of this workshop, you'll have a deep understanding of your customers' needs, which will help you create products that resonate with them.

Business scenarios 

  1. New product development
  2. Expand existing products
  3. Customer discovery
  4. Make on-boarding customers successful
  5. Reduce churn
  6. Anticipate customer support needs

Workshop Format 
Duration: 3 - 5 Days 
Your Team: 3 - 5 People 
Virtual/Online and Real-time, or In-person


Customer Journey Mapping Workshop for SaaS Products

A hands-on session that helps you understand your customers' journey and identify improvement opportunities.

Business scenarios

  1. Create a holistic view of customer experience with the CJM framework
  2. Identify Gaps in your customer's journey 
  3. Customer Experience Optimization

Workshop Format
Duration: 3 - 6 Days 
Your Team: 3 - 4


Service Blueprint

Equip yourself with the tools and insights needed to optimize your service delivery and exceed customer expectations

Business scenarios

  1. Improving Customer Experience
  2. Identifying Pain Points in Service Operations
  3. Creating Consistent Service Offerings across different channels
  4. End-to-End service delivery process Mapping 
  5. Align your organization's capabilities and strategy around customer needs

Workshop Format
Duration: 3 -6 Days 
Your Team: 3 - 4